SmartRev A digital innovation for eThekwini Customers

 

Welcome to SmartRev!

An innovation by the eThekwini Municipality Revenue Management Directorate, established to make life simple for all customers. You can access revenue-related services via:

WHATSAPP

·         Message: 0647617930

·         Request your bill

·         Submit meter readings

USSD

·         Dial *134*031#

·         View your bill

·         Submit your meter readings

E-SERVICES

·         Visit https://eservices@durban.gov.za/v2

·         Update account information

·         Capture and submit meter readings

·         View your bill

·         Download your bill

·         Pay your bill via Masterpass, QR Code or Direct Debit

REVENUE CORRESPONDENCE

Visit https://correspondence.durban.gov.za/

You can now apply for new water and electricity services at the touch of a button.

This saves you from travelling to Revenue Customer Centres and also ensures you are not standing in a queue. Your request will be attended to, you will be given a reference number and the City will communicate with you via email.

MOBILE APP

·         Download the eThekwini Municipality App on your phone

·         Request and download your bill

·         Pay your bill

·         Log a query

·         Capture meter readings

Keep an eye on eThekwini Municipality’s verified social platforms for more information.