Extension
of Special Debt Relief Programme
METRO
REPORTER
AS a strategic measure to ease the City’s
customers, the Executive Committee approved the extension of the special Debt
Relief Programme during a meeting on 28 October.
The programme will run from 1 November
2025 to 31 January 2026 and offers domestic and business customers a 50 percent
write-off on arrear debt accrued up to 31 January 2025.
Customers who are unable to pay their
arrears in full may do so through instalment plans, provided the debt is fully
settled by 31 January 2026.
Additionally, customers that have
accumulated debt from 1 February 2025 to 30 June 2025 must settle the
outstanding debt.
If they cannot afford to do so in one
payment, they can enter an arrangement with the Municipality that will end on
30 June 2026. No interest will be charged.
Customers can visit their nearest Sizakala
Centre for more information on the programme.


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