City's Special Debt Relief Programme

 

If you are a residential or business customer of eThekwini Municipality you can take advantage of the City’s Special Debt Relief Programme.

If you have accumulated debt up to January 2025 you can take advantage of this programme until 30 June 2025. For residential and business customers with outstanding debt as at 31 January 2025 you may qualify for a 50 percent write-off of the total arrears amount owed provided the remaining balance of the arrears amount as at 31 January 2025 is paid up in full.

Any charges that are accrued from January 2025 onward must be settled in full. If you are unable to make immediate payment you will be eligible for a 6 month payment plan, without any upfront deposit if you cannot pay it.

For those customers whose accounts were affected by major water leaks, subject to certain conditions, they may also benefit from this programme.

Customers that have already concluded payment arrangements may apply for the Special Debt Relief Programme, if they are eligible.

Visit you nearest Sizakala Centre to find out if you qualify or if you need assistance with the City’s Special Debt Relief Programme.

The eThekwini Municipality will also be at the Coast of Dreams, Durban Exhibition Centre on 14^th and 15^th June to assist customers with the Special Debt Relief Programme.

For more info visit: https://www.durban.gov.za/pages/residents/accounts_payments

Khuluma Nathi Chatbot launched

 

Khuluma Nathi Chatbot launched

ETHEKWINI Municipality is calling on residents to register on the new e-participation chatbot on Whatsapp, Khuluma Nathi/Let’s Engage, to easily engage on the City’s Integrated Development Plan (IDP). Council approved that the Draft IDP be released for public consultation on 31 March. This strategic document will be open for public comment together with the draft budget. The Khuluma Nathi/Let’s Engage platform includes information on the IDP, details the different plans and priorities, and annexures. It allows the public to choose the plan they wish to comment on and the language they wish to engage in. The chatbot allows for English and Isizulu to cater to residents in the region. Bongumusa Zondo, Chief Strategy Officer, said the chatbot is part of local government’s aim to enhance participatory governance through digital transformation. “This process began post COVID-19. The Office of More than 20 G20 international countries gathered at the Inkosi Albert Luthuli International Convention Centre for a G20 Disaster Risk Reduction Working Group meeting where they discussed disaster risk solutions while reinforcing the need for a united global response to shared challenges. Strategic Management with the support of the Human Sciences Research Council developed the WhatsApp chat bot to improve community engagement on the IDP. Register to receive updates, information and comment on the IDP on 060 225 9959. The public should note that this platform is solely for engagement on the IDP and not for other complaints and enquiries. The public can be assured that personal information will be protected under the eThekwini Municipality Privacy Policy.

Major system upgrade for water call centre

 

SIPHELELE BUTHELEZI

Plans to improve water supply and the status of water tankers in the City were outlined to the Executive Committee at a meeting on 15 April. Planned upgrades to the Water and Sanitation Contact Centre were also discussed. 

TO ENSURE a seamless customer experience and improved service delivery, the City’s Water and Sanitation Contact Centre will undergo a major revamp which will include the replacement of the contact centre system to upgrade and modernise it to deal with multiple challenges. The upgrade, which includes the integration of a WhatsApp channel with a faults man, will enable auto logging of faults and will provide updated feedback to customers. The upgrade will be implemented in the new financial year, 2025/26. Acting Deputy City Manager for Trading Services Ednick Msweli provided a report during the Executive Committee meeting on 15 April. The approved report will proceed to Full Council for final endorsement. It was explained that the delay in modernising the systems at the contact centre was due to budget constraints. Calls and quality issues are currently being dealt with as an operational item with the recent installation of the Session Initiation Protocol (SIP) to deal with congestion issue. The report also highlighted calls and WhatsApp chat volumes with more than 80 000 calls received and 38 822 chats in March. Msweli said once upgrades are implemented, the aim is for the contact centre to answer calls within 20 seconds or 30 seconds at a maximum. In addition, the City will continue to explore a diversity of reporting channels to reduce demand on the calling option. The report further provided an update on the status of water supply across the City and the utilisation of water tankers. Water supply in the inner west, outer west and south regions is sitting at 90 percent with the north and central regions at 85 percent. The eThekwini Water and Sanitation Unit recognises that there are areas that continuously experience water outages and intermittent supply due to limited bulk water supply and system constraints. These areas are serviced with water tankers to provide relief. This includes Council owned tankers and additional hired tankers, as and when required. The City has added 98 water tankers to its fleet which was procured in December last year and delivered in phases. This brings the total number of Council owned tankers to 292. The tankers operate in two shifts from 6am to 2:30pm with the afternoon shift from 2pm to 10.30pm. It was also clarified that not all tankers are operational everyday due to break downs, repairs, or drivers being on leave. The City will continue to increase the fleet of Council-owned tankers.

Top 5 Highlights from Africa's Travel Indaba 2025

 

By Fred Felton | Apr. 16, 2025

Africa’s Travel Indaba has just wrapped up in Durban and there have been some wonderful highlights during the show.

Here are just some of them:

BONDay (Business Opportunity Networking Day)

The day which was hosted by South African Tourism set the tone for the week ahead and was filled with strategic dialogue, future-forward thinking, and lots of networking.

‘’BONDay is where Africa’s tourism thinkers meet its doers. It’s a place to connect, collaborate and co-create the future of tourism on our continent,’’ said Darryl Erasmus Chief Operations Officer at South African Tourism.

Opening Day

Bell ringing ceremony for the official opening of Africa's Travel Indaba 2025. | Photo: South African Tourism. 

Africa’s Travel Indaba 2025, the premier travel and tourism trade show on the African continent, opened on Wednesday, 14^th May 2025 at the Inkosi Albert Luthuli International Convention Centre in Durban, KwaZulu-Natal. Under the theme ‘’Unlimited Africa’’, the event was officially opened by South African Deputy President Paul Mashatile and South Africa’s Minister of Tourism, Patricia de Lille.

Over 1,300 exhibitors from 27 African nations, including for the first time participants from Chad, St Helena, and Burkina Faso met with more than 1,200 international buyers from 55 source markets at the event in Durban.

Deputy President Paul Mashatile delivered the opening address and he was joined on stage by South Africa’s Minister of Tourism, Patricia de Lille; Mayor of eThekwini Municipality, Councillor Cyril Xaba; KwaZulu-Natal MEC for Economic Development, Tourism and Environmental Affairs, Reverend Musa Zondi; and Premier of KwaZulu-Natal, Arthur Thamsanqa Ntuli.

‘’This is an Africa where intra-continental trade, investment, and tourism are no longer mere aspirations but rather everyday realities. Tourism is a significant economic engine, a catalyst for social change, and a cornerstone of inclusive growth. Let us demonstrate to the world that Africa is ready for business. With these words, I would like to officially declare the Africa’s Travel Indaba 2025 open!’’

The Deputy President also highlighted that travel and tourism contributed 6.8% to Africa’s GDP in 2023, with projections indicating a rise to 10.4% by 2030. He also noted that South Africa’s G20 Presidency, with over 200 related meetings hosted, is a prime opportunity to spotlight African perspectives on global economic and development issues.

‘’Africa’s Travel Indaba is a catalyst for inclusive growth, job creation, and sustainable development, not only in South Africa but throughout Africa. Tourism remains a powerful economic driver,’’ said South Africa’s Minister of Tourism, Patricia de Lille.

The welcoming ceremony finished with the traditional ringing of the bell, a symbolic gesture that resonated through the halls of the Inkosi Albert Luthuli ICC, officially marking the start of business and three days of intensive networking, deal-making, and showcasing the very best of ‘’Unlimited Africa’’.

Events

Africa's Travel Indaba 2025 African Tourism Ministers' Roundtable. | Photo: South African Tourism.

Tourism leaders convened for the much anticipated African Ministers’ Roundtable at Africa’s Travel Indaba 2025. This event was hosted by South Africa’s Minister of Tourism, Patricia de Lille, the panel featured a distinguished lineup including Márcio de Jesus Lopes Daniel, Angola’s Minister of Tourism; Sikhumbuzo Dlamini, Eswatini’s Minister Tinkhundla Administration and Development; Fredson Bacar, Mozambique’s Secretary of State of Tourism; and Rodney Sikumba, Zambia’s Minister of Tourism.

The spirit of collaboration was a common theme at the roundtable. ‘’We are not here to compete, we are here to collaborate,’’ remarked Minister Sikhumbuzo Dlamini of Eswatini.

There was a call for a united Africa.

‘’As African tourism ministers, we have a singular resolve to work as a team, there must be cohesion and strength in numbers. We’ve also expanded Zambia’s visa-free access from 42 to 167 countries and believe it’s time to open the skies so people can travel more freely across the continent,’’ noted Zambia’s Minister of Tourism, Rodney Sikumba.

Fredson Bacar, Mozambique’s Secretary of State for Tourism, reinforced the importance of regional partnerships, citing the ZIMOZA Transfrontier Park, a collaboration between Mozambique, Zimbabwe and Zambia.

Angola’s Minister of Tourism, Márcio de Jesus Lopes Daniel called for the implementation of long discussed programmes like the open skies policy and free visa policies.

Minister de Lille confirmed that pressure is being applied through the African Union and the African Continental Free Trade Agreement to open the skies.

Africa’s Travel Indaba proved that it is more than just a trade show; it is an incubator of ideas, crucial for partnerships and a powerful symbol of Africa’s commitment to shaping its own tomorrow, through connections today.

Elsewhere at Africa’s Travel Indaba the eThekwini Municipality Mayor, Councillor Cyril Xaba welcomed Africa’s Travel Indaba at the Durban-KZN Business Breakfast.

The eThekwini Municipality Mayor, Councillor Cyril Xaba delivering a keynote at the Durban-KZN Business Breakfast at Africa's Travel Indaba 2025. | Photo: Supplied. 

The breakfast was a pivotal engagement to connect, reflect and chart the course forward with key stakeholders.

‘’This gathering is far more than a mere discussion forum – it serves as the driving force behind Africa’s tourism aspirations. It is a dynamic continental platform that stimulates investment, facilitates trade opportunities, and highlights the rich diversity and excellence of African destinations. This year we seek to position our city not just as a destination – but as a dynamic, investable ecosystem where culture, commerce, and community converge,’’ said eThekwini Municipality Mayor, Councillor Cyril Xaba.

Speed Marketing

Africa’s Travel Indaba also provides a wonderful platform for tourism products to market their business to a host of buyers at various Speed Marketing sessions which are held over 3 days. The product representative had 4 minutes to pitch their business before a loud noise signalled for them to leave the stage.

At Africa's Travel Indaba there was plenty of music to entertain delegates. | Photo: Fred Felton. 

Products included St Francis Tourism which has a Calamari festival, uShaka Marine World Theme Park which has a Village Walk shopping centre, Aquarium and Wet n’ Wild with a DJ. Other highlights included Timamoon Lodge which features 7 magnificent villas, a hidden gem;  Goldfields Game Ranch have guides than can speak Mandarin to cater for Chinese tourists.

The Stats

The wrap-up media conference at the end of Africa's Travel Indaba 2025. | Photo: South African Tourism.

At the wrap-up media conference at the end of Africa’s Travel Indaba, Thembisile Sehlolo, Chief Marketing Officer of South African Tourism, together with Sibusiso Gumbi, Acting Chief Executive Officer of KwaZulu-Natal Tourism & Film Authority; Winile Mntungwa, Deputy Head of Durban Tourism and Sandile Makhanya, Acting Marketing & Communications Executive of Inkosi Albert Luthuli International Convention Centre (Durban ICC), addressed the media.

‘’We are exceptionally proud to have once again delivered the premier showcase of the African continent’s diverse tourism products and experiences,’’ said Sehlolo.

Mntungwa said:  ‘’The economic ripple effect was felt far beyond the city centre, benefitting township and rural tourism enterprises – both formal & informal.’’

‘’I am pleased to say that KwaZulu-Natal has hosted another very successful Africa’s Travel Indaba with a record number of delegates, international buyers and airlines attending this year,’’ noted Gumbi.

The KwaZulu-Natal Tourism & Film Authority also signed MOUs with eSwatini Tourism and Maloti-Drakensberg Transfrontier conservation Area Joint Marketing Agreement.

Current figures (still to be audited) indicate that Africa’s Travel Indaba 2025 hosted more than 9,990 attendees, marking an impressive 7.7% increase compared to 9,280 delegates that attended in 2024 with over 24 500 quality meetings held. The event attracted 1,348 exhibitors and 1037 buyers, with both exhibitors and international buyer numbers being the highest recorded in the past four years. A total of 27 African countries participated, including newcomers Chad, St Helena and Burkina Faso.

Makhanya at the Inkosi Albert Luthuli International Convention Centre noted that ‘’Africa’s Travel Indaba is undeniably our premier event. As the ICC, we are deeply committed to ensuring that this trade event showcases Africa to the world and contributes significantly and sustainably to our local economy.’’

For more information visit: www.indaba-southafrica.co.za

Blue Lagoon Traders' Facility Shines Light On Durban's Coastal Market

 

Blue Lagoon Traders' Facility Shines Light On Durban's Coastal Market

NONDUDUZO NGCONGO 

Work to build the Blue Lagoon Traders Facility is well underway. The project is designed to provide a clean, well-organised, and customer-friendly environment for local vendors. Located at 30 Road Stiebel across from the Green Corridor on the popular Durban Beachfront Promenade, the facility aims to formalise and coordinate informal trading activities in the area.

Construction of the Blue Lagoon Traders Facility, set for completion by June, is underway. The facility once completed aims to uplift Durban's informal economy. Picture: Saneli Mthalane. 

Valued at R12 million, the facility is expected to be completed in June. Once finished, it will provide designated trading spaces for 35 local vendors, offering both perishable and dry goods. This development is particularly important as the current informal structures along the beachfront have faced some criticism for not fully meeting standards, which affects the area's overall visual appeal. The new facility promises to improve the aesthetic and operational standards, enhancing the beachfront experience for visitors while offering better access to local products.

The Blue Lagoon facility features a variety of amenities, including stalls with washing basins and hedge roller doors, round-the-clock security, and a cleaning service to maintain cleanliness.

Chairperson of the City’s Economic Development and Planning Committee Councillor Thembo Ntuli said: “This is just one of many interventions by eThekwini Municipality to support the informal sector. We recognise the vital role informal trading plays in economic growth, job creation, and community resilience. Our ongoing investments reflect this commitment to uplifting informal traders.”

Councillor Ntuli highlighted that the Blue Lagoon Traders Facility is part of the Municipality’s broader strategy to address the challenges faced by informal businesses, ensuring that the City creates a conducive environment for them. “We further continue to partner with various stakeholders to tackle issues such as access to finance, technology, and business development services. With an estimated 55 000 street vendors operating across the Municipality, informal trade contributes significantly to Durban’s economy, providing livelihoods and promoting local entrepreneurship.”

In addition to the Blue Lagoon project, the City continues to roll out various initiatives aimed at improving the working environment for informal traders, recognising their critical contribution to the region’s economic vitality.

Almost Time for Africa's Travel Indaba

 

By Fred Felton | May 6, 2025

The media launch for the much anticipated Africa’s Travel Indaba 2025 was recently held at Moses Mabhida Stadium in Durban. This event was led by the Minister of Tourism, Patricia de Lille, senior representatives from the KwaZulu-Natal Provincial Government and Tourism Authority, South African Tourism and key stakeholders.

Minister of Tourism, Patricia de Lille speaking at the media launch for Africa's Travel Indaba 2025.  Photo: Fiona Wainwright. 

The theme for Africa’s Travel Indaba 2025 is ‘’Unlimited Africa,’’ which is a bold declaration of the continent’s spirit and ambition. Minister de Lille delivered her keynote describing Indaba as: ‘’Not just a trade show – it is a platform to reshape narratives, forge powerful connections, and unlock shared value across our continent.’’

Africa’s Travel Indaba is the perfect place for buyers where they can discover and source a wide range of African tourism products and experiences. There will be 297 unique offerings, 1 200 exhibitors from across 26 African countries and 908 vetted international buyers representing 55 global markets, this event is ideal for networking opportunities and meetings for B2B. Buyers gain access to curated, diverse, authentic and emerging travel products for their clients.

The exhibitors benefit from top exposure to global tourism decision-makers. The exhibition floor is sold-out and the Return on Investment (ROI) is high for launching new products, forming strategic partnerships and exploring new markets.

At Africa’s Travel Indaba 2024 there were over 24,000 business meetings that turned into deals and revenue. The platform also empowers SMMEs through mentorship, visibility and access to global buyers.

The travel and trade show is also a rich tapestry for media where they can find plenty of content for articles around travel, tourism and interview key stakeholders.

The economic impact of Indaba in Durban and KwaZulu-Natal is huge:

R226 million in direct economic activity generated in Durban in 2024, with an additional R333 million across the KZN province. More than 1 000 jobs created through the event. Empowerment of 120 tourism SMMEs to engage global buyers and media made possible through funding from Department of Tourism’s Market Access Support Programme.

‘’We are even more excited about this year’s Africa’s Travel Indaba as it comes soon after we launched our new Global Campaign: ‘South Africa Awaits – Come Find Your Joy!’ – a celebration of the country’s boundless energy, rich culture and extraordinary experiences,’’ said Minister de Lille at the media launch.

‘’After hosting Africa’s Travel Indaba (ATI) for more than 30 years, we are delighted to be the host province for ATI 2025. We remain hopeful to host the event for the next few decades and make KwaZulu-Natal Africa’s Travel Indaba’s permanent home,’’ noted KZN Tourism and Film Authority, Board Chairperson Dr Sibusiso Ndebele.

Highlights to look out for at ATI 2025 include:

BONDay (Business Opportunity Networking Day)

AI & Tech-Focused Sessions

Cross-Border Tourism Collaboration Forums

12 Independent Airlines & an Airline Pavilion.

‘’Durban stands ready to showcase our hospitality and commitment to excellence in the global tourism sector. Together, let us make this event a momentous occasion that reflects our pride and potential,’’ said Councillor Nkosenhle Madlala, Chairperson of Governance and Human Capital in the eThekwini Metro.

As the G20 Summit is being hosted in South Africa, ATI sets the stage for positioning the continent as a leading player in global tourism dialogue and hosting big events.

‘’Tourism is not a side act in our economic story – it is centre stage. We invite all delegates to come experience the might of the African continent’s tourism sector while enjoying South Africa’s hospitality in the province of KwaZulu-Natal, South Africa awaits - Come find your joy,’’ concluded Minister de Lille.

City Unveils Easter Plans

 

By Fred Felton | Apr. 17, 2025

The time over Easter is set to be a memorable experience for all in Durban with a mix of adventure and relaxation for everyone.

EThekwini Mayor Councillor Cyril Xaba unpacks the City's Easter and Holiday Season Campaign.  Photo: Thuli Dlamini. 

A few days ago eThekwini Municipality revealed its Easter and Winter campaign themed ‘’Endless Fun Season’’. Tourism stakeholders were treated to a trip around Durban with stops at various tourist attractions including PheZulu Safari Park and the new Westown Square Shopping Mall.

Durban has a wide range of attractions from world-class shopping malls, vibrant markets, wonderful waterfalls and safari experiences.

It is estimated that around 1.3 million visitors will descend on the City over the Easter holiday while the hospitality industry is expected to see hotel occupancy rates at 63 percent, which is an increase from last year’s 50 percent.

There is also expected to be a boost for the local economy with direct spending estimated at around R2.5 billion and a GDP contribution of around R6.1 billion, with 11 000 employment opportunities created over this time.

Westown Square was a hive of activity as the City launched Easter Plans. | Photo: Fred Felton.

According to eThekwini Mayor Councillor Cyril Xaba this campaign is being done so that the City can highlight Durban’s rich tourism attractions, to make sure visitors explore more adventures, cuisine, attractions, and experiences.

‘’We want to assure our visitors both locally and internationally, that we are ready to deliver a safe and enjoyable holiday. Security measures have been put in place with a safety and security plan developed by the Metro Police and stakeholders to ensure visibility at all key tourism attractions,’’ said Mayor Xaba.

Last week the City rolled out its programme of rejuvenating the inner city precinct to deliver a safer, cleaner, and greener Durban. This programme has a wide range of services including deployment of professional security teams, armed patrol units, and rapid response squads.

Mayor Xaba said this landmark initiative marks a significant step forward in enhancing the quality of life of residents, businesses and visitors while boosting the local economy.

Durban has also received nominations in the World Travel Awards for various categories including Africa’s Leading Festival and Events Destination. There are several signature events lined up for visitors including the Joyous Celebration Easter Mega Fest, One-Man Show Concert, eThekwini Surf Pro and the Durban International Marathon.

You can also expect activations in Amanzimtoti, Shongweni, uMhlanga, Inanda, and the Beachfront.

‘’As the ultimate holiday destination, Durban is offering an opportunity to unwind and explore the fun and diverse attractions as we usher in the Winter season,’’ said Mayor Xaba.

For ideas on what to do in Durban go to www.visitdurban.travel or follow @DBNTourism on social media.

 

Public urged to comment on 2025/26 Draft Budget

THE public is urged to participate in the Draft Budget and Draft Integrated Development Plan (IDP) consultation meetings that will be taking place in the coming weeks. This comes as the City's 2025/26 Draft Budget of R71.3 billion was tabled at a Full Council meeting on 31 March and released for public consultation. 

Comprising of an Operating Budget of R64.2 billion and a Capital Budget of R7.1 billion, it is set against various challenges and tough economic conditions. 

Themed an 'Infrastructure Building and Service Delivery Budget', this budget is firmly focused on service delivery, rehabilitation, and replacement of infrastructure as well as economic development. 

EThekwini Mayor Councillor Cyril Xaba, in his tabling address of the Draft Budget, said: ''We strongly believe that investing in infrastructure is essential for achieving sustainable economic recovery and inclusive growth.'' 

Some of the major highlights of the 2025/26 Draft Budget are significant amounts being allocated to take care of essential services. About R859 million has been allocated for electricity which will fund the ongoing extension and reinforcement of existing electricity networks, as well as 17 new substations that are being commissioned. 

The capital budget for water is R1.15 billion and will be spent mainly on the water loss intervention programme and the replacement of water pipes. 

Proposed tariff increases for Electricity is 12.72%, Water 15% for domestic customers and 16% for business, Sanitation is 13% for domestic and 14% for business, Refuse Removal is 9.9% for domestic and 9% for business. For property rates, the proposed tariff increase is 6.5%.

The City is committed to assisting disadvantaged communities through its social welfare package. The benefits of this package include the first 6kl of water free to households with property values under R350 000, the first 50kwh of electricity free to residents using less than 150kwh per month in Eskom reticulated areas and the first 65kwh of electricity free to residents using less than 150kwh per month in eThekwini reticulated areas. 

With regards to refuse removal, residential properties valued up to R350 000 are exempt from the domestic refuse removal tariff and a free basic refuse removal service is also available to indigent consumer units living in rural areas, informal settlements, and non-curbside residents. 

The first 6kl of effluent disposal is exempt for all properties with values under R350 000. 

In addition, a free basic service is also available to indigent consumer units with VIP's, urine diversion toilets and in informal settlements serviced by means of a toilet/ablution block within 200 metres. 

Meanwhile, comments on the IDP can be made from 4 April to 9 May 2025. 

Copies of the said document are available on the website www.durban.gov.za or by scanning the QR Code below. 

Digital copies of the Draft IDP can also be obtained via Sizakala Centres and libraries for viewing and public comments from 4 April to 9 May 2025. The public are requested to drop their comments at Sizakala Centres or libraries or send their comments to comments2021@durban.gov.za or via Whatsapp Chat bot using the QR Code below. 

The IDP is a key strategy that guides development and service delivery in the City. It is a requirement of the Municipal Systems Act and drives the City's budget allocations and the Service Delivery Implementation Plan to ensure service delivery to communities. 

For this reason, community consultation and input are critical. 

____________________________________________________________________

Pinetown Men's Health Section 

Launched to boost healthcare

WITH the aim of addressing the primary healthcare needs of men, eThekwini Municipality officially launched a Men's Health section at the Pinetown Clinic. 

The launch was led by Chairperson of the Community Services Committee Councillor Zama Sokhabase alongside eThekwini Deputy Mayor Councillor Zandile Myeni. 

The Pinetown Clinic provides health services such as blood pressure screenings, TB screening, counselling, HIV testing, and other medical assistance tailored specifically for men. 

This follows a successful pilot programme that began in July 2022 after an increasing demand for a men-only healthcare space was identified. 

Nursing Services Manager at Pinetown Clinic Zodwa Mthembu said they have seen an increase in male patients since the pilot began.

''We first designated one day a week for men's healthcare. Due to growing demand, we expanded to three days and eventually to daily services. 

Men from across the City now visit our clinic to access these free services provided by the Municipality. We are proud to offer them a safe and dedicated space for their healthcare needs,'' said Mthembu. 

Councillor Sokhabase praised men for prioritising their health. ''I am encouraged to see so many men using this facility. Your presence here today challenges the myth that men neglect their health. 

Please spread the word and encourage other men to visit for regular check-ups, screenings, and counselling,'' she urged. 

Duma Sibiya, a frequent visitor to the clinic commended the City for establishing the men's section: ''We now have access to important health information, including awareness about prostate cancer. This section of the clinic allows men to openly discuss health concerns and seek the necessary treatment,'' said Sibiya. 

Currently, the men's section at Pinetown Clinic serves over 11 000 individuals collecting treatment at the facility. 

Deputy Mayor Myeni emphasised the importance of early health interventions, especially given the higher prevalance of TB among men compared to women. 

___________________________________________________________________

Northern Durban Business 

Fair empowers business

THE City's signature Durban Business Fair exhibition continues to play a pivotal role in empowering small, medium, and micro enterprises (SMMEs). This platform connects SMMEs with industry role-players, new clientele, investors, financial institutions, and likeminded entrepreneurs.

This follows the success of the North Regional Durban Business Fair which took place from 28 to 30 March at the Bridge City Shopping Centre. 

The event was well attended, with approximately 9 000 visitors eager to explore locally made products and support exhibitors. The fair's significance was amplified by its focus on empowering entrepreneurs, with a standout feature being a collaboration with New Bridge Graduate Training Institute. The partnership hosted a pitching session aimed at empowering unemployed youth aged between 18 and 35 to explore entrepreneurship. 

Participants showcased their business ideas, answering questions on their business plans and administration. 

The top 10 participants were awarded Business Administration NQF Level 5 bursaries worth R50 000 each. 

Thandeka Ntombela, one of the bursary winners from Ntuzuma, shared her excitement. 

''This is a life changing opportunity, and I am sure it will open many doors. I feel equipped to start my own business,'' she said.

Nathi Ndlovu, National Strategic Partnerships and Business Development Manager at New Bridge Graduate Training Institute, emphasised the importance of skills development among the youth. 

''This initiative is about equipping the youth with the necessary skills to contribute meaningfully to the economy. Professional development plays a crucial role in fostering entrepreneurship,'' he said. 

Ndlovu said the participants will begin their studies in June at either the Pinetown or Musgrave campuses. 

Chairperson of the Economic Development and Planning Committee Councillor Thembo Ntuli said: 

''We are happy this initiative, aimed at SMME development, continues to attract private sector interest and public support.'' 

Westown Square Opens

 

By Fred Felton | Apr. 3, 2025

Westown Square opened on 27 March launching a pathway for more investment, jobs and rates revenue.

There was an air of jubilation when eThekwini Mayor Councillor Cyril Xaba and CEO of Fundamentum Development Company Carlos Correia offically opened Westown Square. They were joined by various Provincial and Municipal leaders for the occassion. | Photo: Thuli Dlamini. 

There was plenty of singing, dancing and even ululations when eThekwini Mayor Councillor Cyril Xaba officially opened Westown Square.

This new retail and lifestyle development situated in Shongweni, was described by all the stakeholders as a new dawn for more financial investment, employment and rates revenue.

Westown Square was officially opened on 27 March 2025. | Photo: Thuli Dlamini.

The R1.3 Billion development began construction in 2021. This is the first phase of a mega development which will see 2 000 hectares integrated into a mixed-use urban development situated along the N3 and Kassier Road Interchange.

The development will comprise of nine precincts, including retail, residential, commercial, logistics, industrial, and business park precincts.

‘’Once a green field with untapped potential, Shongweni has now transformed into an economically thriving community offering endless opportunities for individuals and businesses. It has become a hub of innovation, attracting investment, driving economic growth, and creating much needed employment for the people of eThekwini,’’ said Mayor Xaba.

Westown is already being described as the ‘New City of the West’ and is set to generate around R15 billion in investment over the next 10 to 15 years, 15 000 construciton jobs and 8 500 permanent jobs.

The next phase includes the R2 billion Balwin Residential development, and the R600 million Westown Private Hospital.

‘’What makes this project even more significant is that it is strategically located between the N3 and the M13 and will catalyse development between Durban and Pietermaritzburg. In fact we are now building a Midrand equivalent in KwaZulu-Natal,’’ noted Mayor Xaba.

According to Mayor Xaba this is going to be the first real Smart City in KwaZulu-Natal as the developers will manage Westown through technology while ensuring environmental sustainability.

The eThekwini Municipality has invested R600 million towards the bulk infrastructure required to support Westown.

So far 1 200 people have been hired for the construction of the bulk infrastructure and Westown Square. A total of 451 permanent jobs were advertised for Westown Square. Most of the workers come from Ntshongweni and the neighbouring communities.

Hundreds of young people have also received construction training through the Westown Training Centre, which was established by the Westown Foundation and the Stefanutti Stocks Academy.

Westown Square is expected to generate around R21 million per annum in rates income. The rates income will increase to more than R500 million per annum at the completion of the Shongweni Urban Development in 2037.

CEO of Fundamentum Development Company Carlos  Correia said the building of Westown is a vote of confidence in Durban and the province of KZN.

Win Tickets to Kings & Queens of Comedy

 

By Fred Felton | April 1, 2025

For over 10 years, Kings & Queens of Comedy has set the bar for South African stand-up, uniting audiences with good laughs and showing the best comedy talent in SA. This year as the brand celebrates 13 years, it returns with a stellar line-up for everyone.

Joey Rasdien | Photo: Supplied. 

Get your diary out for two nights of stand-up on 5 April at Durban ICC and at Emperors Palace, Johannesburg on 12 April when Kings & Queens of Comedy marks a big milestone with show filled with nostalgia, legacy, and fresh, fearless humour.

Chris Forrest | Photo: Supplied.

The Durban line-up (in association with East Coast Radio) features Darren Maule, Alfred Adriaan, Darren Simpson, Trevor Gumbi, Annalakshmi, Angel Campey, Muthu Murugan, Khanyisa Bunu, Joey Rasdien, Conrad Koch & Chester Missing and Chris Forrest.

For Johannesburg expect Darren ’Wackhead’ Simpson, Alfred Adriaan, Annalakshmi, Angel Campey, Muthu Murugan, Khanyisa Bunu, Joey Rasdien, Tracey-Lee Oliver, Chris Forrest and Conrad Koch & Chester Missing.

Angel Campey | Photo: Supplied. 

‘’When we first started this brand 13 years ago, our vision was to create a platform that not only showcases South Africa’s best comedic talent but also brings together people together through the universal language of laughter,’’ said Blu Blood co-founders Osman Osman and Shaaista Khan Osman.

Get tickets for Kings & Queens of Comedy from Ticketpro and selected SPAR Payzone kiosks.

Win Tickets To The Show

The good folks at Blu Blood have given us 2 x double tickets for 2 lucky winners to go to the show in Durban.

All you have to do is answer this easy question:

Where is the show being performed in Durban?

Send your answer, name, contact number and email to umhlangalife@gmail.com

Ts and Cs. Apply.

Cleansing and Solid Waste Unit's significant milestones

 

Cleansing and Solid Waste 

Unit's significant milestones 

LANGELIHLE DLAMINI  

KEEPING the City clean is essential for maintaining a healthy and a safe environment for residents and visitors. One of the core mandates of for the City's Cleansing and Solid Waste (CSW) Unit is to protect the environment and enhance the health of communities in eThekwini. 

The unit has made remarkable strides in maintaining a clean and healthy environment for communities, as evident in its achievements highlighted in the 2023/24 Draft Annual Report. The state of cleanliness in the City has seen significant improvements with the unit working tirelessly to ensure the street sweeping is undertaken regularly, and waste is collected and disposed in a responsible and sustainable manner. 

Approximately 752 104 tons of waste was collected and safely disposed during this period. 

CSW has increasingly stabilised its operations as set out in the tactical turnaround plan resulting the marked improvement in the state of cleanliness particularly in the formal areas and all central business districts. This has been further supported by the attainment of its cleanliness key performance indicator. 

This is the percentage of households with access to a basic level of solid waste and the percentage of estimated indigent households with access to a refuse removal once a week. 

Some other notable improvements include enhanced stakeholder relations and community participation.

A clean City also requires the active participation and collaboration of residents and stakeholders.

The collaboration between residents and the City in keeping it clean has been evident through the numerous clean-ups held which assisted in maintaining a clean environment. 

            langelighle.dlamini@durban.gov.za 

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Sizakala Customers Service 

Unit enhances service delivery

ZIMBILE MAZIBUKO 

THE Sizakala Customer Services Unit has made significant strides in improving customer service delivery. This was achieved through implementing various technological advancements and expanding service offerings to better serve residents. 

This information is contained in the 2023/24 Annual Report. 

A major milestone for the unit was the implementation of the Oracle Customer Experience (CX) system, designed to enhance the access to Municipal services. The system rollout is structured into four phases, addressing fault logging, inquiries, follow-ups, complaints, and service requests. Phase 1, which focuses on fault logging, was launched on 15 March last year. Head of the Sizakala Customer Service Unit Mavuso Tshabalala said training initiatives played an important role in the rollout, with 11 trainers receiving ''super user'' status in January last year to assist end users. ''We had about 287 Municipal staff who underwent training to ensure a seamless transition to the new system. 

Phase 2 of the project is currently in progress. 

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City's Food Security 

Section exceeds target

SANE SHANDU 

THE City's Food Security Unit exceeded its target for the 2023/24 financial year by improving food security and nutrition for vulnerable communities.

This section of the City's Health Unit focuses on raising awareness and creating sustainable vegetable gardens in Early Childhood Development (ECD) centres, clinics, and homes through the 'One Home, One Garden ' initiative.

Some of the key achievements include 26 vegetable gardens established at ECD centres, exceeding the target of 10, six clinic vegetable gardens created, exceeding the goal of four, and 84 homestead vegetable gardens developed, almost tripling the initial target of 30. Twenty-four food security and nutrition outreach programmes were conducted, more than double the target of 10. 

Head of Healthy Rosemary Van Heerden said the unit's performance is testament to their dedication to assist communities. 

''This particular section of the Health Unit was able to successfully complete a food systems training programme, a basic vertical planting manual developed to support urban gardening efforts and they were able to forge strong collaborations with organisations such as the AIDS Health Foundation (AHF).  The Business Support Unit have been instrumental in achieving these milestones,'' said Van Heerden. 

Through the involvement of AHF, a target of 116 vegetable gardens were developed, exceeding the target of 44. 

Through the Unit's partnership with AHF garden tools and vegetable seeds were provided to beneficiaries as well as promotional materials for awareness campaigns. 

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City approves 2024/25 

mid-year adjustment budget

SIPHELELE BUTHELEZI 

ETHEKWINI Municipality approved its mid-year adjustment budget for the 2024/25 financial year to respond to current service delivery needs, particularly water and sanitation and electricity. The mid-year adjustment budget was approved during a Full Council meeting on 28 February. 

The maintenance of water infrastructure remains a key priority with the allocation of over R400 million for the operating budget.

This aims to ensure a timeous response to water faults and ensuring stock availability at stores such as water metres.

EThekwini Deputy Mayor Councillor Zandile Myeni said the leadership will continue to monitor this budget closely to ensure that there is value for money in all projects that will be implemented. 

''We are happy that a substantial amount of this adjustment budget has been allocated to resolve water and electricity issues. We are pleased that the Water Turnaround Strategy Business Plan has been developed and over R400 million in operating budget has been allocated to water and sanitation. This will be utilised to implement this business plan,'' she said. 

Electricity was allocated R426 million to address power faults and contract management. The capital budget includes R378 million allocated for sanitation infrastructure, followed by roads and stormwater infrastructure with an allocation of R197 million while R121 million has been allocated for health and social services. 

This adjustment budget also comprises of R146 million allocated for new projects across various service delivery units. 

Council also approved the public participation process for stakeholders to submit inputs on the reviewed Spatial Development Framework (SDF) and for the advertisement of Land Use Scheme and Sub-Schemes for the Central, South, Inner West and Outer West regions for public participation process. 

A proposed tariff increase for the Fresh Produce Market also received endorsement from Council for a public consultation process to be undertaken. 

        siphelele.buthelezi@durban.gov.za 

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