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EThekwini Municipality Debt Relief Programme
By Fred Felton | Feb. 24, 2023
There is still time for eThekwini
Municipality customers to take advantage of the debt relief programme which is
offered by the City.
There is still time to take advantage of the City's debt relief programme. | Photo: Supplied |
The Debt Relief Programme makes sure that
customers can settle their outstanding debt and all interest accrued will be
reversed. This programme is ideal for customers whose debt is 90 days and
longer.
EThekwini Municipality and the customer
will enter into an agreement with a plan of payment that doesn’t exceed 36
months and is based on the customer’s affordability.
So far over R119 million has been
collected from instalments paid through the previous debt relief initiative.
‘’We have responded to the plight of customers
who have requested an extension of the programme. We are aware of the financial
difficulties that many customers face due to recent disasters experienced in
the City and the current tough economic situation. As a caring City we do as
much as we can to assist our customers,’’ said Ms Lindiwe Khuzwayo, Head of
Communications, eThekwini Municipality.
Customers are required to put a down
payment of five percent down for residential customers and 10 percent is
required for business customers of the total debt. This amount will be payable
up front. Historical interest that has
been accumulated will be written off. No future interest will be raised on the
debt until the customer has paid the debt in full. This is provided that the
customer complies with the agreement.
If the customer defaults on the agreement
interest will be reinstated. Further to the interest write-off, dependant on
the number of months the customer will choose, a percentage of the capital
write-off will be done.
How
to apply for the programme:
Customers that stay in the northern region
of eThekwini Municipality who would like to take up this programme can visit
any of the Sizakala Centres: oThongathi, Verulam, Phoenix and KwaMashu.
Residents in the western region can visit
Sizakala Centres in Pinetown, Mpumalanga, Hillcrest, KwaDabeka and Clermont.
Customers in the south can visit Sizakala
Centres in Cragieburn, KwaMnyandu, uMlazi Megacity, and Kingsburgh to apply for
the programme before it closes.
The deadline to apply for this programme is the end of February 2023.