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Wednesday, May 30, 2018

Tips to manage your smartphone bill


Data costs can be expensive at times. 3G, LTE and 4G enabled mobile phones and tablets can easily update applications in the background.  This can quickly cost you more money.



Here are 9 tips to help you manage your smartphone bill:
·         Know your data allowance and / or balance
·         Track your data usage constantly (set data limits on your device)
·         Request a call limit facility if you are a post-paid user
·         Understand how international roaming works and the cost implications
·         Rather use Wi-Fi hot spots
·         Switch your data usage portal off if you don’t need to use data
·         Learn the difference between a megabyte (MB) and a gigabyte (GB)
·         Understand the difference between Wi-Fi usage and data usage
·         Limit your background data

3 things that use up a lot of data:
·         Streaming or downloading music
·         Streaming or downloading movies
·         Playing games online

Apps such as YouTube, Netflix, Spotify and Dropbox consume a lot of data. So do smartphone apps such as Facebook or Twitter.

Background syncing also uses data.

Did you know that manual updates can save you a lot of data and battery life?

The difference between a Kilobyte (KB), Megabyte (MB) and Gigabyte (GB)
1024 bytes = 1 kilobyte.
1024 kilobytes = 1 Megabyte.
1024 Megabytes = 1 Gigabyte.
1024 Gigabytes = 1 Terabyte.
1024 Terabytes = 1 Petabyte.


Newer models of phones come with a connection booster that uses Wi-Fi and mobile data together to give you the fastest speed. To keep your data usage down, consider switching this feature off.

So what happens if you get an unexpected huge bill?
1.       First check that anyone who uses your smartphone is not responsible for the disputed charges.
2.       If not, carefully highlight the charges you are disputing and provide reasons stating why.
3.       Put the complaint in writing and attach a copy of your bill.

If you have a complaint about your network provider you can lodge it with ICASA.

You need to lodge the complaint with your service provider first. Your service provider needs to give you a reference number. They need to resolve the complaint within 14 working days. If they don’t or you are not satisfied with the outcome you can forward your complaint and outcome to ICASA.

ICASA regularly resolves disputes between industry players and consumers.

To lodge a complaint with ICASA online visit www.icasa.org.za
You can also email it to: consumer@icasa.org.za or call 011-566-3000
Find them on Twitter at @ICASA_org

You can also post it to them or hand it in at your nearest office.
Their head office is at Pinmill Farm, 164 Katherine Street, Sandton.

Their Durban office is 15th Floor, Victoria Main Building, 71 Margaret Mncadi Avenue (Ex-Victoria Embankment Street), Esplanade, Durban.

Your complaint needs to be in writing.

Do not stop paying your monthly contract and the service provider should not stop your service whilst your dispute is being resolved.

These tips are brought to you courtesy of ICASA which is supporting the Wireless World Research Forum (WWRF) in hosting the 5th Annual 5G Huddle which is running alongside WWRF40 from 30 May – 1 June 2018 in Durban, South Africa.

5G Huddle - Image: Fred Felton


The conference will focus on the countdown to commercial rollout of 5G technologies in South Africa. 5G is expected to be rolled out in South Africa in 2020.

ICASA Councillor Paris Mashile emphasised, ‘’It is our public service mandate, as a country and regulator, to ensure that we are not left behind as the world is moving forward and embracing new technologies that will benefit consumers, business and government, hence our involvement and participation in these debates and discussions as we look forward to the first commercial deployment of 5G in 2020.’’

When 5G arrives expect automation of device and machine use, through the concept of the Internet of Things (IoT).

The main focus area from speakers at the 5G Huddle was the hope that 5G would bridge the digital divide.

For more information visit www.5ghuddle.com and www.wwrf.ch

#5GHuddle


Article by Fred Felton | Twitter @fredfelton 

Thursday, May 17, 2018

Win Tickets To Zakifo Music Festival


Zakifo Music Festival, Durban
BAT Centre, Views @ Twenty5, Blue Lagoon Beach, Durban: 25, 26,27 May 2018



Durban: The fourth annual Zakifo Music Festival is hitting Durban’s shores on 25, 26 and 27 May, and promises a wide ranging line-up of cutting edge musicians from across the African continent and beyond.

TWO lucky readers can each win a pair of tickets to Zakifo – for the Sunday programme at the Blue Lagoon Beach Tickets to be collected from the on-site ticket office on the day
Gates open at 2pm

Answer this question and you could just win a pair of tickets to Zakifo:

Name one of the artists performing at Zakifo?

Send the answer and your name, email and contact number to umhlangalife@gmail.com

Ts and Cs Apply.

Public tickets are available via Nutickets

This year the festival will be spread across three iconic Durban venues:
The BAT Centre, Views at Twenty5, and Blue Lagoon Beach.

The Sunday event will be a family friendly day with food and market stalls, a beer garden and of course plenty of music.

Some of the artists performing at Zakifo on Sunday include: Dub Inc., Guy Buttery, Femi Koya, international singer-songwriter Aloe Blacc and many more.

A full event breakdown is available at: www.zakifo.com
Instagram: @zakifofest | Twitter: @zakifomusikfest | Facebook: @zakifofest



This edition by Fred Felton | Twitter @fredfelton 

Wednesday, May 9, 2018

Download The Nelson Mandela App


Indaba delegates were immersed in Mandela Magic and discovered everything from pictures of him to free postcards to take home with them at the SA Tourism Stand.



They can also expect activations celebrating Nelson Mandela during the show.
Delegates travelling to Durban also received a Nelson Mandela book at check in when they departed from Cape Town International Airport or O.R. Tambo or Lanseria airports. This is in partnership with SA Tourism and SAA and Mango airlines.

You can also download the Nelson Mandela App which showcases South Africa through Nelson Mandela's memory.  It allows users to view attractions on a map, build itineraries and share their own journey on social media. Visitors can also experience the emotion and relevance of each location using audio, video, text, image and galleries.

The app also offers real-time weather, distances and details of nearby attractions.

You can download the Madiba Journey App here:

http://www.madibasjourney.southafrica.net/

Africa's Travel Indaba continues until Thursday 10 May 2018 in Durban, South Africa.

To find out more visit: https://www.indaba-southafrica.co.za/

#Indaba2018

Article and Image by Fred Felton | Twitter @fredfelton


Friday, May 4, 2018

7 Reasons To Visit Africa's Travel Indaba


The biggest travel and trade show in tourism for Africa is coming to Durban, South Africa. Here are 7 reasons to visit it:



New Exhibitors
Over 120 first time exhibitors will be on show at Africa’s Travel Indaba this year

You get to experience BONDay
The Business Opportunity Networking Day on 7 May at the ICC is packed full of wonderful speakers that will share their insights on topics that include Technology, Marketing, Sales and Skills.

Networking
This is the perfect place to set up those huge business deals if you are in the travel and trade industry. From speed networking events to networking cocktails you will have plenty of time to meet someone who might just be interested in your tourism business.

Download the App
Africa’s Travel Indaba has an App and you can download it on the Google Play Store or Apple Store. It allows you to manage your activities and find out what is happening at the event. Just search for Africa’s Travel Indaba on the Store.

Business Conversations
Look out for exclusive events that cover topics such as economic transformation, tourism in the 4th industrial revolution, responsible tourism and strategies to maximise youth employment and develop future leaders in tourism.

Experience Durban
You get to take some time off and experience the beautiful beaches of Durban and tourism attractions such as Suncoast, uShaka Marine World, Valley of a 1000 Hills, Florida Road, Gateway Shopping Centre and so much more.

Try out the Bunny Chow
I’m not telling you what it is but it is your mission to seek this delicious meal out and experience it for yourself.

All you need to know for the event:
Dates: 7 May – BONDay at the ICC at 8h30am
8 – 10 May – Africa’s Travel Indaba at the ICC at 8h30am
Tweet them @travel_indaba
#INDABA2018
#AfricaMovesYou

For more info visit: www.indaba-southafrica.co.za 

This edition by Fred Felton | Twitter @fredfelton